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Terms & Conditions
 

10 Year Guarantee Terms & Conditions

At Mikey's Plumbing, we believe in transparency, and make our conditions available for you to review.

 


MIKEY’S PLUMBING & HEATING SERVICES LTD

Extended guarantee terms and conditions 2014

Mikey’s Plumbing and Heating will be known as MPH as part of these terms and conditions.

These terms and conditions relate to the provision of additional guarantee above the current extended offering from the manufacture of the boiler in line with MPH policy.

Both the MPH and Bosch Thermotechnology Ltd cover all components of the appliance including controls which are proved to be faulty or defective in manufacture, these will be exchanged or repaired at the discretion of MPH and Bosch Thermotechnology Ltd free of material or labour charges.  – The flue system is ONLY covered for 12 months after the install date.   

To obtain MPH and Worcester Bosch extended guarantee a Worcester Bosch system filter must be fitted on the system with a qualifying product.    

Throughout the life of this agreement the home owner agrees to all terms and conditions set out by Bosch Thermotechnology ltd.  As set out on the Bosch Thermotechnology Ltd Web site under extended guarantee.

The first 8 years of this guarantee are offered and administrated by Bosch Thermotechnology ltd trading as Worcester, Bosch Group. Only Bosch Thermotechnology ltd are authorised to work on the appliance (boiler and ancillary items) during this time unless authorised on a case by case basis.

Years 9 and 10 of the MPH 10 year extended guarantee offer are covered solely by MPH, and are not backed by any manufactures.

In order to obtain the full 10 years extended guarantee from MPH the home owner agrees to use MPH for the full service obligation of the appliance, as per the terms of the Bosch Thermotechnology ltd guarantee , the appliance must be serviced with-in every 12 months period by MPH.

This requirement continues throughout years 9 and 10 as part of the MPH 10 year guarantee.

It is the homeowner’s reasonability to book a service appointment with MPH with in the above out lined time scale.

Bosch Thermotechnology Ltd and MPH reserve the right to cancel any extended guarantee if a yearly service appointment is missed.

Bosch Thermotechnology Ltd and MPH will not accept responsibility for any fault on the heating system not forming part of the appliance or any fault arising from causes other then original manufacturing defects or workmanship.

 Bosch Thermotechnology Ltd and MPH cannot be held liable for any damaged caused or out of pocket costs due to components of the appliance including controls which are proved to be faulty or defective in manufacture or workmanship.

The MPH 10 year guarantee is none transferable from the original home owner (invoiced name and address).

The MPH 10 year guarantee will be considered VOID if any other persons trained or not interferes in any way with the heating system as a whole without prior agreement of MPH, this includes draining down.

In the unlikely case that the MPH 10 year guarantee is VOID the Bosch Thermotechnology ltd guarantee if still within 8 years of the original installation date will continue without impact.

MPH reserve the right to cancel this policy at any time without notice, - this will not affect the Bosch Thermotechnology ltd guarantee if still within 8 years of the original install date.

Any decisions made by Bosch Thermotechnology Ltd and MPH are final and not subject to challenge.

These conditions were last updated on: 01/01/2014.

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